Pada era globalisasi saat ini memiliki pengaruh khususnya pada perkembangan aktivitas
baik ekonomi maupun sosial yang terjadi pada masyarakat, hal ini juga ditambah dengan …

Purpose–This paper seeks to examine the efficacy of predicting turnover for employees and
entrepreneurs from Estonia, Latvia, and Lithuania using attitudes towards benefits, pay …

Purpose This study analyzes the impact of packaging-free practices in food retail stores,
particularly supermarkets, on customer loyalty. Design/methodology/approach Based on the …

Purpose This study aims to uncover the underlying multiple intervening mechanisms
between corporate social responsibility (CSR) and customer loyalty. Social identity and …

This study aims to analyze the direct and indirect effects of trust, security, and ease of
decision making through interest as an intervening variable on the use of BSI Mobile. The …

Purpose–The decision one makes to engage in entrepreneurial activity is affected by many
different motivators. The paper aims to focus on one specific motivator for entrepreneurial …

The hotel industry is a rapidly developing global industry. Increasingly, people are relying on
hotels when travelling for a variety of purposes such as: business trips, visiting relatives and …

Customer service‐orientation of small retail business owners in Austria, The Czech Republic,
Hungary, Latvia, Slovakia, and Slovenia | Emerald Insight Books and journals Case studies …

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The purpose of this study is to explore and test the influence of customer satisfaction and …

This study attempted to determine the factors that affecting loyalty among the Islamic
banking customers. Data for the research were collected through a survey of customers of 2 …