New product warranty: A literature review

DNP Murthy, I Djamaludin - International Journal of production economics, 2002 - Elsevier
Warranty is an important element of marketing new products as better warranty signals
higher product quality and provides greater assurance to customers. Servicing warranty …

Two-dimensional warranty: A literature review

X Wang, W Xie - Proceedings of the Institution of Mechanical …, 2018 - journals.sagepub.com
The warranty policies for capital-intensive products, such as automobiles, heavy equipment,
and aircraft engines, typically have two dimensions, that is, the age and usage. During the …

A repair–replace strategy based on usage rate for items sold with a two-dimensional warranty

N Jack, BP Iskandar, DNP Murthy - Reliability Engineering & System Safety, 2009 - Elsevier
When a repairable item fails under warranty, the manufacturer has the option of either
repairing the failed item or replacing it with a new one. In this paper, a repair–replace …

Cost analysis of two-attribute warranty policies based on the product usage rate

YH Chun, K Tang - IEEE Transactions on Engineering …, 1999 - ieeexplore.ieee.org
In the so-called two-attribute warranty policy, two types of warranty criteria, such as the age
and mileage of an automobile, are employed simultaneously to determine the eligibility of a …

Reliability assessment based on two-dimensional warranty data and an accelerated failure time model

J Baik, DNP Murthy - International Journal of Reliability and …, 2008 - inderscienceonline.com
Many products (including automobiles) are sold with two-dimensional warranties. Warranty
data is the data collected during the servicing of failures under warranty and can be used to …

A new replacement warranty policy indexed by the product's correlated failure and usage time

MZ Tsoukalas, GK Agrafiotis - Computers & Industrial Engineering, 2013 - Elsevier
We study a new warranty policy for non-repairable products which is indexed by two
correlated random variables, age and usage and covers all failures in (0, t]. Two different …

Reliability and warranty analysis of a motorcycle based on claims data

BP Iskandar, WR Blischke - Case studies in reliability and …, 2002 - Wiley Online Library
In this case, we are concerned with analysis of warranty costs and the relationship of these
to the reliability of a particular brand of motorcycle. Information is obtained from warranty …

Warranty cost analysis for products protected by Lemon Laws

BP Iskandar, US Pasaribu, R Wangsaputra… - Quality Technology & …, 2023 - Taylor & Francis
This paper deals with warranty cost analysis for a warranted product protected by lemon
laws during the warranty period. The product is declared a lemon if either of two conditions …

Warranty servicing with imperfect repair for products sold with a two-dimensional warranty

BP Iskandar, N Jack - Replacement models with minimal repair, 2011 - Springer
In this paper, a new servicing strategy servicing strategy with imperfect repair is defined and
studied for the manufacturer of a product sold with a two-dimensional warranty. The strategy …

Cost models for two-dimensional warranties

WR Blischke, MR Karim, DNP Murthy… - … Data Collection and …, 2011 - Springer
Multi-dimensional warranties usually involve a time dimension (similar to that in one-
dimensional warranties) and one or more usage dimensions. There are several notions of …