The use of Technology to facilitate better learning and training is gaining momentum
worldwide, reducing the temporal and spatial problems associated with traditional learning …

Purpose The context of marketing and service research is rapidly changing as a result of
advances in academic research and business practice. This has implications for our …

While users' discontinuance of use has posed a challenge for social media in recent years,
there is a paucity of knowledge on the relationships between different dimensions of …

Prior research has not systematically investigated the enablers and inhibitors in conjunction
to measure consumer behavior toward mobile wallets (m-wallets), focusing either on the …

The consumption of organic food is gaining ground globally due to consumers' concerns for
personal health and food safety. Several countries, such as Japan, are turning their focus to …

The aim of the study is to understand how humans' acceptance of Artificial Intelligences (AIs)
affects human resource management (HRM). To this end, we propose an original …

The social restrictions during the COVID-19 crisis led to many therapists providing therapy
remotely, despite some therapists' concerns regarding its efficacy, technical challenges and …

Online reviews provide additional product information to reduce uncertainty. Hence,
consumers often rely on online reviews to form purchase decisions. However, an explosion …

From a supply chain perspective, new technologies such as blockchain can improve the
efficiency and competitiveness of logistics and increase customer satisfaction. Although …

Purpose This study aims to examine customers' willingness to engage in service interactions
enabled by artificial intelligence (AI) controlled voice assistants (VA). Drawing on the tenets …