Classification of reviews of e-healthcare services to improve patient satisfaction: Insights from an emerging economy

N Dhakate, R Joshi - Journal of Business Research, 2023 - Elsevier
The COVID-19 pandemic has brought in many unique challenges and opportunities for
patient care, and one is online healthcare practices. Patient satisfaction with online …

[PDF][PDF] Otel işletmelerindeki hizmet kalitesinin müşteri memnuniyeti üzerine etkileri: Antalya Ilinde bir uygulama

FT Nalbant, AK Demiral - … İktisadi ve İdari Bilimler Fakültesi Dergisi, 2019 - dergipark.org.tr
Günümüzde otelcilik işletmeleri, küresel ekonomi şartlarında sürekli artmakta olan rekabetle
birlikte müşteri gereksinimlerini karşılamaya daha fazla önem vermektedir. Çünkü, oteller bir …

[图书][B] A Quantitative Study of Relationships Between Teachers' Attitudes, Customer Service, and Cocreation in Select States' K-12 Education-Business Within a …

DS Williams - 2022 - search.proquest.com
This study examined the problem of knowledge gaps in the relationships between teachers'
attitudes and student customers within a service-dominant logic theoretical framework. The …

INFLUENCE OF SERVICE QUALITY ON PATIENTS'RETENTION IN THE PRIVATE HEALTHCARE SECTOR IN GOMBE STATE, NIGERIA

HH Bappah - Kashere Journal of Management Sciences, 2024 - journals.fukashere.edu.ng
The research investigates the influence of service quality on patients' retention in private
healthcare sector in Gombe State Nigeria, by adopting service quality model which include …

[PDF][PDF] A user-oriented Target Costing instrument for primary healthcare services cost management for the Brazilian Unified Health System

MSCA Schultz - 2023 - core.ac.uk
Abstract The Brazilian Unified Health System (UHS) primary care services are provided by
several structures scattered over more than five thousand municipalities. The Primary Care …

Implementación de una estrategia educacional para el mejoramiento de la calidad de atención a los usuarios en el área de Hospitalización, Hospital Eduardo …

PÁ Lucio Vinueza - 2023 - dspace.espoch.edu.ec
La calidad del servicio de salud y la satisfacción del paciente son elementos importantes en
los servicios de salud. Por lo que, analizar y evaluar un servicio de salud en función de las …

The Client Capital in Nursing Management in Hospitals

ALAO Cordeiro, JD Fernandes, MDALLD Mauricio… - Escola Anna …, 2019 - SciELO Brasil
Objective: To analyze how the components of the client's capital are used in the
management of nursing in hospitals. Method: A qualitative research carried out in five public …

Studi Kualitas Pelayanan Kesehatan Rumah Sakit Islam di Sumedang Indonesia

FF Sumpena - MANNERS (Management and Entrepreneurship …, 2019 - jurnal.unnur.ac.id
ABSTRAKPenelitian ini bertujuan untuk mengetahui tingkat kualitas pelayanan pada rumah
sakit syariah yang berada di kabupaten Sumedang. Metode penelitian yang digunakan …

ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA PT PERMATA INDO SEJAHTERA BANJARMASIN

C Camelia - 2023 - eprints.uniska-bjm.ac.id
Tujuan penelitian ini adalah Untuk mengetahui kualitas pelayanan jasa Outsourching PT
Permata Indo Sejahtera Banjarmasin dan pengaruh kualitas pelayanan terhadap kepuasan …

[PDF][PDF] Public Hospital Patients' Impressions Of The Servicescape At Nelson Mandela Bay

SN Xolo, NE Mazibuko - 2022 INTERNATIONAL BUSINESS …, 2022 - researchgate.net
The paper assesses the servicescape that resonates well with public hospital patients in
Nelson Mandela Bay. This research is conducted in light of the fact that most South Africans …