Behavioral integrity (BI) describes the extent to which an observer believes that an actor's
words tend to align with their actions. It considers whether the actor is seen as keeping …

Despite the massive impacts of COVID-19 pandemic on hospitality industry, only limited
papers empirically examined consumer reactions to current pandemic in the context of …

Both academics and industry experts prioritize integrity as the most important leadership
quality. The attention placed on integrity is evident by the fact that 71 research papers have …

This research investigates the effect of a luxury hotel's marketing communication strategy on
consumers' willingness to book a room. In particular, the article compares two types of …

This paper investigates how perceived leader behavioral integrity and empowering leader
behaviors stimulate employee voice at SMEs travel agents in Egypt. Data were collected …

The aim of our paper is to examine whether the support of innovative work behavior by
management is positively related to business performance and at the same time, whether …

This study investigates the mediating role of job satisfaction in the effect of customer incivility
on work effort (including the dimensions of time commitment and work intensity) and the …

Over the past few decades, research focus in hospitality marketing and management has
been shifting from product development approach to understanding consumer product …

Focusing on utilization of employees strengths at workforce brings companies benefit to the
diverse workforce and creates a competitive advantage in a turbulent and dynamic business …

Despite promoting positive employee outcomes, servant leaders may become the victim of
manipulation by followers. The current study investigates this underexplored side of servant …