[HTML][HTML] Effect of quality of dental health services to patient satisfaction in Indonesia 2019: Importance-performance analysis

FH Akbar, AH Awang, F Rivai - Pesquisa Brasileira Em …, 2023 - SciELO Brasil
Objective: To determine the effect of the quality of dental health services based on
dimensions of empathy and responsiveness to patient satisfaction in urban and rural areas …

[PDF][PDF] A qualitative research factors affecting patient satisfaction and loyalty: a case study of smile family dental clinic

S Siripipatthanakul, M Bhandar - International Journal of Trend in …, 2021 - researchgate.net
This study aims to identify factors affecting patient satisfaction and loyalty in private dental
practice using Smile Family Dental Clinic as a case study (Convenience Sampling). The …

[HTML][HTML] Factors affecting dental center service quality in Indonesia

FH Akbar, S Pasinringi, AH Awang - Pesquisa brasileira em …, 2019 - SciELO Brasil
Objective: To identify factors affecting dental center service quality in Bantaeng Regency,
Indonesia. Material and Methods: This study used a pilot pathfinder design and analysed a …

Assessment of patient satisfaction level to dental health care services in Indonesia

FH Akbar, S Pasinringi, AH Awang - Pesquisa Brasileira em …, 2020 - SciELO Brasil
Objective: To know the level of patient satisfaction with dental healthcare services in
Bantaeng, Indonesia. Material and Methods: This pilot pathfinder survey was conducted at …

[HTML][HTML] Relationship between health service access to dental conditions in urban and rural areas in Indonesia

FH Akbar, S Pasinringi, AH Awang - Pesquisa Brasileira em …, 2019 - SciELO Brasil
Objective: To determine relationship between access to dental health services with dental
health conditions of adult communities in urban areas represented by Somba Opu and rural …

Measuring patient satisfaction in emergency department: An empirical test using structural equation modeling

NP Bhojak, A Modi, JD Patel, M Patel - International Journal of …, 2023 - Taylor & Francis
Background Patient satisfaction is gaining an attention as an important quality indicator
tracked closely by healthcare providers and emergency departments (EDs). Unfortunately …

The differences of patient satisfaction level in public and private hospitals in Makassar, Indonesia

FH Akbar, F Rivai - Enfermeria clinica, 2020 - Elsevier
Objective To know the difference in patient satisfaction level in the dental department of
public hospitals and private hospital in Makassar. Methods This study was conducted in …

Analysis of perceived health care quality on patient satisfaction.

E Mariana, W Apriyani… - EurAsian Journal of …, 2020 - search.ebscohost.com
Background: Perceived health care is influenced by patient satisfaction favorable to the
hospital and positive impact on patient satisfaction. This study aimed to make …

[PDF][PDF] Influence of waiting times in dental offices towards patient satisfaction and evaluations of patient/provider relationships in Bantaeng District, South Sulawesi …

FH Akbar, R Samad, BD Pasiga, R Pratiwi… - Journal of International …, 2019 - academia.edu
The purpose of this survey was to determine if the waiting times affect patient satisfaction
towards dental care and patient/providers relationships in Bantaeng District and …

Rancang Bangun Sistem Informasi Kualitas Layanan Terhadap Kepuasan Pasien Menggunakan Metode Customer Satisfaction Index

CK Sastradipraja, RA Barokah - Sumber, 2020 - jurnal.pnk.ac.id
Penelitian ini bertujuan untuk mengukur dampak persepsi kualitas layanan kesehatan
terhadap kepuasan pasien pada Puskesmas Baros Sukabumi. Berdasarkan tujuan tersebut …