Examining the outcomes of influencer activism
Academic research on influencer marketing is becoming more prevalent. The majority of this
research, though, takes the perspective of a sponsoring brand, advising companies on how …
research, though, takes the perspective of a sponsoring brand, advising companies on how …
The bulletproof glass effect: Unintended consequences of privacy notices
AR Brough, DA Norton… - Journal of Marketing …, 2022 - journals.sagepub.com
Drawing from a content analysis of publicly traded companies' privacy notices, a survey of
managers, a field study, and five online experiments, this research investigates how …
managers, a field study, and five online experiments, this research investigates how …
The round‐number advantage in consumer debt payoff
MS Isaac, Y Wang, RM Schindler - Journal of Consumer …, 2021 - Wiley Online Library
The current consumer debt epidemic in the United States has prompted research on how
consumers make debt repayment decisions. Consistent with past research indicating that …
consumers make debt repayment decisions. Consistent with past research indicating that …
What should we call this color? The influence of color‐naming on consumers' attitude toward the product
HY Chou, XY Chu, YH Chiang - Psychology & Marketing, 2020 - Wiley Online Library
Many companies use unique color names to differentiate products, attract consumer
attention, and promote sales. This study categorizes the names of colors in detail, and uses …
attention, and promote sales. This study categorizes the names of colors in detail, and uses …
How to respond to negative online reviews: language style matters
S Zhang, L Su, W Zhuang, BJ Babin - Journal of Service Theory and …, 2024 - emerald.com
Purpose Given resource constraints such as time and staffing, hotels cannot respond to all
negative online reviews (NORs). Therefore, this study investigates (1) what types of NORs …
negative online reviews (NORs). Therefore, this study investigates (1) what types of NORs …
The Off by 100% Bias: The Effects of Percentage Changes Greater than 100% on Magnitude Judgments and Consumer Choice
M Fisher, M Mormann - Journal of Consumer Research, 2022 - academic.oup.com
Percentage changes greater than 100% are frequently used in consumer contexts; for
example, a cordless vacuum cleaner may boast “125% longer runtime” compared to …
example, a cordless vacuum cleaner may boast “125% longer runtime” compared to …
Format neglect: How the use of numerical versus percentage rank claims influences consumer judgments
Marketers often claim to be part of an exclusive tier (eg,“top 10”) within their competitive set.
Although recent behavioral research has investigated how consumers respond to rank …
Although recent behavioral research has investigated how consumers respond to rank …
Disconfirming expectations: Incorrect imprecise (vs. precise) estimates increase source trustworthiness and consumer loyalty
J Pena‐Marin, R Wu - Journal of Consumer Psychology, 2019 - Wiley Online Library
Estimations that include numerical information are ubiquitous in our daily lives, for example,
housing prices, calories, etc. In the present work, we investigate how the type of information …
housing prices, calories, etc. In the present work, we investigate how the type of information …
The Rank Length Effect
Rank lists vary in the number of items ranked on the list (eg, top 5 vs. top 20 movies on
IMDb), that is, the rank length. Across ten studies, including both field and laboratory …
IMDb), that is, the rank length. Across ten studies, including both field and laboratory …
Past Imperfect or Present Perfect? How Dynamic Ranks Influence Consumer Perceptions
While ranked lists are ubiquitous, research on how consumers interpret changes in the rank
of an entity is limited. Across seven studies (including a study with web data and a Google …
of an entity is limited. Across seven studies (including a study with web data and a Google …