[HTML][HTML] Revolutionizing market surveillance: customer relationship management with machine learning

X Shi, Y Zhang, M Yu, L Zhang - PeerJ Computer Science, 2024 - peerj.com
In the telecommunications industry, predicting customer churn is essential for retaining
clients and sustaining profitability. Traditional CRM systems often fall short due to their static …

[引用][C] Machine Learning Based Prediction Model for Customer Retention and Customer Perception about Online Shopping: A Much Recommend Approach

S Kulshrestha, ML Saini… - International Journal of …, 2023 - University of Bahrain