This paper discusses the interface between innovation systems and digital systems. It is
based on a literature review that examines how innovation and smart environments …

Community-Based Tourism (CBT) has been pushed as one of the strategies for poverty
alleviation and it might enhance the sustainability of marginalized regions and communities …

Internet and World Wide Web platforms, big data analytics, software, social media and civic
technologies allow for the creation of smart ecosystems in which connected intelligence …

The first objective of this study is to review both the academic and industry literature
pertaining to social media adoption, goals and manager's perceptions. The second objective …

The paper presents an original method of identifying satisfaction of students with the
activities of their university administration based on studying the content of comments on the …

Objective We sought to identify the top 100 Twitter influencers within cardiology,
characterize them, and examine the relationship between their social media activity and …

Consumer‐generated media (CGM) are created when consumers submit, review or respond
to online content. The bulk of research into CGM has focussed upon its use by consumers …

Whilst many studies have examined social media use from a consumer perspective,
relatively few have examined its use by small and medium sized enterprises (SMEs), a …

Social customer relationship management (SCRM) is a new business concept and strategy
that utilises and integrates social networking with'traditional'CRM processes and strategies …

The aim of this chapter is to present key aspects of the intelligent city landscape referring to
the concept, structure, planning and operation of these socio-technical systems, and …