Analysis of Factors Affecting Customer Satisfaction and Customer Loyalty in the Shopee Marketplace

RYS Ringo, D Septyanto, AH Ramli - Majalah Ilmiah Bijak, 2023 - ojs.stiami.ac.id
This study aims to find out what factors influence customer satisfaction and loyalty in the
Shopee marketplace. The variables used in this study are price, product quality, information …

Unlocking the Potential of Vietnamese Supply Chain with Digitalization: A Bibliometric Analysis and Systematic Literature Review

TTB Nguyen, M Akbari… - Operations and Supply …, 2024 - journal.oscm-forum.org
Unlocking the potential of digital transformation in emerging economies like Vietnam holds
the key to revolutionizing supply chains for a brighter, more efficient future. This review …

Unveiling the impact of E-commerce on smallholder livestock marketing: Insights on egg price premiums and mechanisms

A Yu, J Cao, H She, J Li - Economic Analysis and Policy, 2023 - Elsevier
The rise of e-commerce is essentially transforming the landscape of agri-food marketing. E-
commerce platforms offer smallholder farmers unparalleled access to markets for their …

Developing and validating a live streaming social commerce success model

GY Lin, MX Lee, YS Wang - Journal of Computer Information …, 2024 - Taylor & Francis
The study was designed to explore the determinants affecting consumer online repurchase
intention in the context of live-streaming social commerce. A live streaming social commerce …

[HTML][HTML] How country of origin, perceived quality, and trust influence intention to purchase sars covid medications

L Kim, P Maijan, T Jindabot, SF Yeo - Social Sciences & Humanities Open, 2024 - Elsevier
To maintain business survival and continuous research and development in the medical
product industry, investigating the factors that influence the public's intention to buy Sars …

The impact of the collaborative consumption triangle on purchasing intentions within online food delivery platforms

FF Cheng, MH Hsu, CS Wu - Asia Pacific Journal of Marketing and …, 2024 - emerald.com
Purpose This study adopted the collaborative consumption triangle to explore the influence
of online food delivery platforms (OFDP) on consumer purchase intentions. It investigates …

The new game of online marketing: How social media influencers drive online repurchase intention through brand trust and customer brand engagement

S Tarabieh, I Gil, JL Galdón Salvador… - Intangible …, 2024 - upcommons.upc.edu
Purpose: This study examines the impact of social media influencers (SMIs) on online
repurchase intentions through brand trust and customer engagement in the cosmetics …

Investigating the Impact of Perceived Value and Customer Satisfaction on Repurchase Intentions Among Female E-Commerce Customers

R Oktaviani - Klabat Journal of Management, 2024 - ejournal.unklab.ac.id
This study investigates the impact of perceived value and customer satisfaction on
repurchase intentions, focusing specifically on Shopee's customer base. Employing a …

[HTML][HTML] What drives repurchase retention in music training institutions? examining the roles of customer satisfaction, perceived value, and service quality

L Long, L Lijia - PLOS ONE, 2024 - journals.plos.org
The rise of quality education has led to increased attention on music training as a vital
means of enhancing personal qualities. However, with numerous music training institutions …

Structural model of repeating purchase in training institute: the effect of satisfaction, price, and service quality

R Kountur, A Hidayati, SN Suwanda - Cogent Business & …, 2024 - Taylor & Francis
Repeat purchases are an important element in marketing because they increase revenue.
For commercial training institute, revenue is also important. Studies have shown that price of …