Purpose: This research aimed to examine the extent to which the best practice of public
service policies utilizing e-government and how much e-government policies need to be …

Abstract Penelitian ini tentang Kualitas Pelayanan Publik di Mal Pelayanan Publik Nyawiji
Kabupaten Nganjuk. MPP merupakan upaya pemerintah dalam meningkatkan kualitas dari …

Improving the quality of public services is done through bureaucratic reform through the
Ministry of State Empowerment and Bureaucratic Reform (KEMENPANRB) making one of …

Penelitian ini mendeskripsikan sebuah upaya dalam mewujudkan best practice kebijakan
dalam pembangunan Ibu Kota Negara (IKN) dimasa depan. Penelitian ini menggunakan …

The COVID-19 pandemic has had an impact on access to public services. The Padang
Panjang City Government, in collaboration with the State Administration Institute, held an …

Public service innovation is the primary key to good governance development launched in
most countries in the world, including Indonesia. There have been many innovative …

This research aims to examine the influence of the quality of public services and service
recovery provided by the Public Service Mall on the satisfaction of the people of Tarakan …

This study aims to analyze the Leadership Style of the Village Head, as the initial argument
in this study, that village officials and village heads are the lowest community service base …

Tantangan di era revolusi industri menjadikan seluruh sektor agar dapat memiliki
kemampuan beradaptasi dengan cepat dan meninggalkan cara kerja konvensional salah …

Penelitian ini bertujuan untuk mendeskripsikan transformasi organisasi, pembangunan
budaya inovasi, restrukturisasi birokrasi, dan peningkatan partisipasi masyarakat sebagai …