COVID-19 and technological maturity of HEIs in Poland

A Kucharska, K Rostek - Social Science Computer Review, 2023 - journals.sagepub.com
Technology has become a crucial service medium also for higher education institutions
(HEIs). Moreover, the experience of the COVID-19 pandemic significantly underscored the …

A Quantitative Analysis of Information Systems Management in the Educational Industry

JL Rubio Sánchez - Analytics, 2022 - mdpi.com
1. Purpose: One of the consequences of the COVID-19 pandemic period was the migration
of educational centers from face-to-face learning to e-learning. Most centers adapted their …

The influence of an ITIL based service desk on users' perceptions of the ITIL service and their use of ICT from the perspective of the IT team.

K Holt - 2018 - researchoutput.csu.edu.au
Abstract Information technology (IT) has become ubiquitous over the last three decades,
underpinning every aspect of daily activity. In parallel, the provision of information …

Overcoming the Challenges of Implementing ITIL4 for Private Industry

HJ Bartel - 2022 - search.proquest.com
Abstract The Information Technology Infrastructure Library (ITIL) is the most widely adopted
framework for delivering Information Technology Service and Management (ITSM). ITILv3 …

Hvilke faktorer kan ha påvirkning på brukernes tilfredshet med saksbehandlingssystem innenfor skatteoppkreving

W Fylken - 2012 - openarchive.usn.no
Denne studien ser på ulike faktorer som kan ha påvirkning på brukernes bruk av
informasjonssystem, for å oppnå suksess med systemet. Hovedteoriene er hentet fra …