The state-of-the art literature finds that business process management projects very often fail
to fulfil the measurement requirements. The reason lies in the fact that companies …

This study attempts to validate process management scale using rigorous validation
procedures. An adapted questionnaire comprising 77 items was administered to faculty …

Many studies focus on microfinance institutions (MFIs) profitability, client retention, and
default rate. Yet, they do not pay much attention to the way in which microfinance (MF) can …

Business process improvement evaluation enables performance indicators to be used
alongside process improvement techniques in order to quantitatively compare measurement …

Quality assurance has become an increasing importance topic in higher-education
institutions. The countries that have signed the Bologna Declaration are agree to develop a …

The paper presents a proprietary software system for Modelling of Processes for Data
Accumulation and Synthesis in Higher Education, which is designed and developed to …

Starting from the application of the Business Process Management to support the Higher
Education Management System at University of Basilicata, this chapter focuses on the new …

The performance of lecturers will affect the performance of higher education. This study aims
to examine the mediating effect of performance appraisal satisfaction on the relationship …

Business process management (BPM) based on the usage of simulation modelling allows
organizations to sustain and improve their operational performance. Discrete event …

تهدف الدراسة الحالية لتحليل أبرز التجارب والخبرات العالمية لتطبيق منهجية إدارة إجراءات العمل
في الجامعات، كما تهدف للتعرف على مستوى تطبيق إدارة إجراءات العمل في الجامعات السعودية من …‎