What affects usage satisfaction in mobile payments? Modelling user generated content to develop the “digital service usage satisfaction model”
AK Kar - Information Systems Frontiers, 2021 - Springer
Mobile payment services have become increasingly important in daily lives in India due to
multiple planned and unplanned events. The objective of this study is to identify the …
multiple planned and unplanned events. The objective of this study is to identify the …
Public sentiment toward solar energy—opinion mining of twitter using a transformer-based language model
Public acceptance and support for renewable energy are important determinants of the low-
carbon energy transition. This paper examines public sentiment toward solar energy in the …
carbon energy transition. This paper examines public sentiment toward solar energy in the …
Eliciting users' preferences and values in urban parks: Evidence from analyzing social media data from Hong Kong
Users' preferences and values in urban parks is important information for establishing social
marketing strategies and therefore policymakers to consider. This study investigates the …
marketing strategies and therefore policymakers to consider. This study investigates the …
The impact of terrorism on individual well-being: Evidence from the Boston Marathon bombing
A growing literature has concluded that terrorism affects the economy, yet less is known
about its impact on individual welfare. This article estimates the impact of the 2013 Boston …
about its impact on individual welfare. This article estimates the impact of the 2013 Boston …
Using volunteered geographic information and nighttime light remote sensing data to identify tourism areas of interest
Easy, economical, and near-real-time identification of tourism areas of interest is useful for
tourism planning and management. Numerous studies have been accomplished to analyze …
tourism planning and management. Numerous studies have been accomplished to analyze …
What social media sentiment tells us about why customers churn
J Lappeman, M Franco, V Warner… - Journal of Consumer …, 2022 - emerald.com
Purpose This study aims to investigate the factors that influence South African customers to
potentially switch from one bank to another. Instead of using established models and survey …
potentially switch from one bank to another. Instead of using established models and survey …
Flowers as attractions in urban parks: Evidence from social media data
N Mou, J Wang, Y Zheng, L Zhang, T Makkonen… - Urban Forestry & Urban …, 2023 - Elsevier
Urban parks are among the most important urban public services. Quantifying their visitation
intensity and understanding the driving forces behind their popularity is of great relevance to …
intensity and understanding the driving forces behind their popularity is of great relevance to …
Public sentiment analysis on urban regeneration: A massive data study based on sentiment knowledge enhanced pre-training and latent Dirichlet allocation
K Chen, G Wei - Plos one, 2023 - journals.plos.org
Background Public satisfaction is the ultimate goal and an important determinant of China's
urban regeneration plan. This study is the first to use massive data to perform sentiment …
urban regeneration plan. This study is the first to use massive data to perform sentiment …
(Mis) alignment between stance expressed in social media data and public opinion surveys
Stance detection, which aims to determine whether an individual is for or against a target
concept, promises to uncover public opinion from large streams of social media data. Yet …
concept, promises to uncover public opinion from large streams of social media data. Yet …
Predictive modeling to study lifestyle politics with Facebook likes
Abstract “Lifestyle politics” suggests that political and ideological opinions are strongly
connected to our consumption choices, music and food taste, cultural preferences, and other …
connected to our consumption choices, music and food taste, cultural preferences, and other …