Drawing on extant literature, this methodological study provides a content analysis of
research procedures employed in knowledge management (KM) research between 2009 …

This article examines e-record readiness in labour organizations in Botswana and proposes
an e-record readiness framework to be used in context. E-records readiness was examined …

This article is based on a study that examined library services provision for people with
visual impairments and in wheelchairs in academic libraries in Tanzania. The article looks at …

Mixed methods research integrates qualitative and quantitative research approaches in
many or all phases of a study to comprehensively address a research problem by collecting …

The purpose of this study was to investigate the extent of adoption and use of social media
for client support by academic libraries in South Africa. A survey and content analysis were …

Research approaches are general techniques that researchers follow when conducting a
study. Employing research approaches in information research is noted to vary from one …

Purpose The purpose of this study is to explore how the trustworthiness of digital records
generated in an enterprise resource planning (ERP) system known as the government …

The importance of records management to the provision of healthcare services cannot be
overemphasised. If medical records are not managed properly, this might result in the …

University library administrators in Sri Lanka have begun to search for alternative ways to
satisfy their clientele on the basis of service quality. This article aims at providing a …

Proper records management plays a significant role in the auditing process, risk
management and wider corporate governance. Despite this role, in South Africa, many …