Factors influencing customer satisfaction in online shopping

E Komara, F Fathurahman - Research of Business and …, 2024 - sanscientific.com

This study investigates the roles of various factors such as Customer Service, Shipping,
Tracking, Returns, Sales Promotion, Customer Satisfaction, and Repurchase Intention within …

被引用次数：9 相关文章所有 3 个版本

[PDF] um.edu.my

Customer satisfaction of technopreneurs based on TQM and servqual during the COVID-19 pandemic

S Siallagan - Asian Journal of Business and Accounting, 2023 - jummec.um.edu.my

Design/Methodology/Approach: A sample of 406 customers who made online purchase
transactions from technopreneurs in the 33 districts of North Sumatra province was included …

被引用次数：3 相关文章所有 27 个版本

[HTML] cyberleninka.ru

[HTML][HTML] Customer satisfaction factors in online retail: Online review analysis

H Mehran - Вестник Санкт-Петербургского университета …, 2023 - cyberleninka.ru

This paper aims to analyze online customers' reviews and gain insight into customer
satisfaction factors drawn from a big user-generated content of US online retailers. This user …

被引用次数：4 相关文章所有 3 个版本

Assessment of Male Millennial Digital Purchase Intent With Regard to Online Fashion

A Venkatesh, P Aruna - … Predicting Digital Consumer Behavior with AI, 2024 - igi-global.com

There has been a tremendous growth in the number of people opting for online purchases in
recent years especially among the tech savvy millennials not just in tier 1 city by also in tier 2 …

Analisis Faktor Yang Memengaruhi Customer Loyalty (Loyalitas Pelanggan Melalui Customer Satisfaction (Kepuasan Pelanggan) Terhadap Pengguna E-Wallet OVO

AZ Maula - 2023 - repository.ibs.ac.id

Penelitian ini bertujuan untuk menguji tiga faktor yaitu sales promotion, service quality dan
percived ease of use terhadap customer loyalty melalui customer satisfaction sebagai …

被引用次数：1 相关文章所有 2 个版本