[PDF][PDF] BPM in transition economies: joint empirical experience of Slovenia and Serbia

D Stojanović, I Tomašević, D Slović, D Gošnik… - Economic research …, 2017 - hrcak.srce.hr
Business process management (BPM) is empirically linked to the performance of
organisations. Different studies in the business process field have shown that an …

[PDF][PDF] THE BPM IN SERVICE ORIENTED COMPANIES: EXPIRENCE OF SERBIA

D Stojanović, B Simeunović, I Tomašević, D Slović… - sites.les.univr.it
The purpose of paper is to assess business process maturity in service companies in Serbia
(according to CMMI model), to identify main drivers and challenges for business process …