The past four decades of scholarship on emotional labor—the regulation of feelings and
expressions performed to fulfill interpersonal work role expectations—has transformed our …

Recent occupational health research has begun exploring unhelpful workplace social
support (UWSS). UWSS refers to actions taken by a colleague that the recipient believes are …

Purpose Based on ego depletion theory and interaction ritual theory, this research explores
the impact of compulsory citizenship behavior on new-generation knowledge workers' job …

Although unhealthy snacking may have detrimental consequences for employee health and
organizational outcomes, the role of working conditions on snacking still remains poorly …

Over the past forty years, since Arlie Hochschild's publication of󰡔 The managed heart󰡕 in 1983,
a substantial body of literature on emotional labor has emerged. This topic has become …

Emergency medical service professionals face frequent demands of emotional labor,
requiring them to regulate their emotions to best provide patient care in critical situations and …

Based on ego depletion theory and interaction ritual theory, we tested the effect of
illegitimate tasks on creative behavior of knowledge workers using two studies. Study 1 …