[PDF][PDF] Determinants of e-commerce customer satisfaction, trust, and loyalty in Saudi Arabia

MI Eid - Journal of electronic commerce research, 2011 - academia.edu
Managing customer trust, satisfaction, and loyalty attitudes of e-commerce services is very
important for the long-term growth of many businesses. Previous research has shown that e …

[HTML][HTML] Improving e-commerce distribution through last-mile logistics with multiple possibilities of deliveries based on time and location

A Escudero-Santana, J Muñuzuri… - Journal of Theoretical …, 2022 - mdpi.com
The rapid rise of electronic commerce has entailed an increase in logistic complexity, with
last-mile logistics being the most critical element in deliveries. Since users prefer goods to …

[HTML][HTML] The influence of online shopping determinants on customer satisfaction in the Serbian market

N Vasić, M Kilibarda, T Kaurin - Journal of theoretical and applied …, 2019 - SciELO Chile
Consumer satisfaction with online shopping is directly dependent on a number of factors.
There is a constant dilemma in the market related to the question which online shopping …

[PDF][PDF] Factors affecting consumers' internet shopping behavior during the COVID-19 pandemic: Evidence from Bangladesh

M Neger, B Uddin - Chinese Business Review, 2020 - researchgate.net
The aim of the study was to investigate the factors affecting consumers' internet shopping
behavior during the coronavirus disease (COVID-19) pandemic in Bangladesh. The study …

The relationship of attitude, subjective norm and website usability on consumer intention to purchase online: An evidence of Malaysian youth

NA Hasbullah, A Osman, S Abdullah… - … Economics and Finance, 2016 - Elsevier
This study aimed to identify factors on youth for intention to buy online shopping in
Malaysian Public University. The factors were attitude, subjective norm and website …

What obstruct customer acceptance of internet banking? Security and privacy, risk, trust and website usability and the role of moderators

I Aboobucker, Y Bao - The Journal of High Technology Management …, 2018 - Elsevier
Comparatively a little attention has been paid to the factors that obstruct the acceptance of
Internet banking in Sri Lanka. This research assimilates constructs such as security and …

Measuring user satisfaction from e-Government services: Lessons from Jordan

A Alawneh, H Al-Refai, K Batiha - Government information quarterly, 2013 - Elsevier
User satisfaction is a crucial factor for continual usage of e-Government services and for the
success or failure of e-Government projects. The main challenge for Jordanians is what are …

Analyzing customer satisfaction: users perspective towards online shopping

U Tandon, R Kiran, A Sah - Nankai Business Review International, 2017 - emerald.com
Analyzing customer satisfaction: users perspective towards online shopping | Emerald Insight
Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …

[PDF][PDF] Evaluating factors influencing consumer satisfaction towards online shopping in China

X Guo, KC Ling, M Liu - Asian social science, 2012 - researchgate.net
With the development of Internet, online shopping is developing rapidly in China as a new
way for shopping. Therefore, it is important for this research paper to identify the …

Building customer loyalty in online shopping: the role of online trust, online satisfaction and electronic word of mouth

AS Al-Adwan, H Kokash, AA Adwan… - International …, 2020 - inderscienceonline.com
Various scholars have empirically investigated customer beliefs regarding satisfaction,
loyalty and trust in the context of B2C e-commerce in several countries. However, the …