A social semiotic perspective on emoji: How emoji and language interact to make meaning in digital messages

L Logi, M Zappavigna - New Media & Society, 2023 - journals.sagepub.com
This article presents a social semiotic analysis of emoji-language semiosis. Combining the
theoretical architecture of Systemic Functional Linguistics and methodology of Multimodal …

[图书][B] Researching language and social media: A student guide

R Page, D Barton, C Lee, JW Unger, M Zappavigna - 2022 - taylorfrancis.com
Researching Language and Social Media: A Student Guide introduces the linguistic
frameworks currently used to analyse language found in social media contexts. This highly …

Exploiting emojis in sentiment analysis: A survey

V Grover - Journal of The Institution of Engineers (India): Series B, 2022 - Springer
Sentiment analysis is now a prominent field of interest owing to a growing trend of users
expressing their opinions on social media, review pages, feedback forms, and other online …

Gender and age influences on interpretation of emoji functions

SC Herring, AR Dainas - ACM Transactions on Social Computing, 2020 - dl.acm.org
An online survey, the Understanding Emoji Survey, was conducted to assess how English-
speaking social media users interpret the pragmatic functions of emoji in examples adapted …

How do consumers react to chatbots' humorous emojis in service failures

D Liu, Y Lv, W Huang - Technology in Society, 2023 - Elsevier
Prior research has shown that humor can positively impact service recovery in face-to-face
interactions. However, the efficacy of using humor in virtual environments for chatbots to …

Playing platformized language games: Social media logic and the mutation of participatory cultures in Chinese online fandom

Y Yin, Z Xie - New Media & Society, 2024 - journals.sagepub.com
This study discusses the shifting dynamics of fan participatory cultures on social media
platforms by introducing the concept of “platformized language games.” We conceive of a …

[HTML][HTML] The processing of emoji-word substitutions: A self-paced-reading study

T Scheffler, L Brandt, M de la Fuente… - Computers in Human …, 2022 - Elsevier
In computer-mediated communication, emojis can be used for various purposes. As small
graphical images, many emojis depict abstract or concrete objects ideogrammatically. We …

Informational or emotional? Exploring the relative effects of chatbots' self-recovery strategies on consumer satisfaction

C Zhou, Q Chang - Journal of Retailing and Consumer Services, 2024 - Elsevier
The rapid development of artificial intelligence technology has enabled chatbots to perform
human-like service work. Chatbots commonly fail in service due to their limitations. However …

[图书][B] Pragmatics online

K Scott - 2022 - api.taylorfrancis.com
Names: Scott, Kate, 1976-author. Title: Pragmatics online/Kate Scott. Description: Abingdon,
Oxon; New York, NY: Routledge, 2022.| Series: Language and digital media| Includes …

Emoji in social media discourse about working from home

M Zappavigna, L Logi - Discourse, Context & Media, 2021 - Elsevier
This paper applies a social semiotic framework for exploring the functions of emoji in digital
discourse about working from home (WFH). This is an important and prevalent discourse in …