Intent detection for task‐oriented conversational agents: A comparative study of recurrent neural networks and transformer models

M Jbene, A Chehri, R Saadane, S Tigani… - Expert …, 2024 - Wiley Online Library
Abstract Conversational assistants (CAs) and Task‐oriented ones, in particular, are
designed to interact with users in a natural language manner, assisting them in completing …

A survey of intent classification and slot-filling datasets for task-oriented dialog

S Larson, K Leach - arXiv preprint arXiv:2207.13211, 2022 - arxiv.org
Interest in dialog systems has grown substantially in the past decade. By extension, so too
has interest in developing and improving intent classification and slot-filling models, which …

“Alexa, who am I?”: voice assistants and hermeneutic lemniscate as the technologically mediated sense-making

O Kudina - Human Studies, 2021 - Springer
In this paper, I argue that AI-powered voice assistants, just as all technologies, actively
mediate our interpretative structures, including values. I show this by explaining the …

Text-Based emotion recognition in English and Polish for therapeutic chatbot

A Zygadło, M Kozłowski, A Janicki - Applied Sciences, 2021 - mdpi.com
In this article, we present the results of our experiments on sentiment and emotion
recognition for English and Polish texts, aiming to work in the context of a therapeutic …

Improving end-to-end speech processing by efficient text data utilization with latent synthesis

J Lu, W Huang, N Zheng, X Zeng, YT Yeung… - arXiv preprint arXiv …, 2023 - arxiv.org
Training a high performance end-to-end speech (E2E) processing model requires an
enormous amount of labeled speech data, especially in the era of data-centric artificial …

From masked language modeling to translation: Non-English auxiliary tasks improve zero-shot spoken language understanding

R Van Der Goot, I Sharaf, A Imankulova… - arXiv preprint arXiv …, 2021 - arxiv.org
The lack of publicly available evaluation data for low-resource languages limits progress in
Spoken Language Understanding (SLU). As key tasks like intent classification and slot filling …

Slot lost in translation? not anymore: A machine translation model for virtual assistants with type-independent slot transfer

M Sowański, A Janicki - 2023 30th International Conference on …, 2023 - ieeexplore.ieee.org
In this article, we present a machine translation model adapted to the domain of intelligent
virtual assistants (IVA) that can be used to translate training and evaluation resources. Our …

Out-of-scope intent detection with intent-invariant data augmentation

F Sun, H Huang, P Yang, H Xu, X Mao - Knowledge-Based Systems, 2024 - Elsevier
In practical dialogue systems, it is crucial to avoid undesired responses and poor user
experiences by detecting Out-Of-Scope (OOS) intents from user utterances. Currently, to …

Center for Artificial Intelligence Challenge on Conversational AI Correctness

M Kubis, P Skórzewski, M Sowański… - … 18th Conference on …, 2023 - ieeexplore.ieee.org
This paper describes a challenge on Conversational AI correctness with the goal to develop
Natural Language Understanding models that are robust against speech recognition errors …

Can We Use Probing to Better Understand Fine-Tuning and Knowledge Distillation of the BERT NLU?

J Hościłowicz, M Sowański, P Czubowski… - arXiv preprint arXiv …, 2023 - arxiv.org
In this article, we use probing to investigate phenomena that occur during fine-tuning and
knowledge distillation of a BERT-based natural language understanding (NLU) model. Our …