Evaluating the quality of machine learning explanations: A survey on methods and metrics

J Zhou, AH Gandomi, F Chen, A Holzinger - Electronics, 2021 - mdpi.com
The most successful Machine Learning (ML) systems remain complex black boxes to end-
users, and even experts are often unable to understand the rationale behind their decisions …

What drives unverified information sharing and cyberchondria during the COVID-19 pandemic?

S Laato, AKMN Islam, MN Islam… - European journal of …, 2020 - Taylor & Francis
ABSTRACT The World Health Organisation has emphasised that misinformation–spreading
rapidly through social media–poses a serious threat to the COVID-19 response. Drawing …

Fairness and explanation in AI-informed decision making

A Angerschmid, J Zhou, K Theuermann… - Machine Learning and …, 2022 - mdpi.com
AI-assisted decision-making that impacts individuals raises critical questions about
transparency and fairness in artificial intelligence (AI). Much research has highlighted the …

Updates in human-ai teams: Understanding and addressing the performance/compatibility tradeoff

G Bansal, B Nushi, E Kamar, DS Weld… - Proceedings of the AAAI …, 2019 - aaai.org
AI systems are being deployed to support human decision making in high-stakes domains
such as healthcare and criminal justice. In many cases, the human and AI form a team, in …

Chatbot breakthrough in the 2020s? An ethical reflection on the trend of automated consultations in health care

J Parviainen, J Rantala - Medicine, Health Care and Philosophy, 2022 - Springer
Many experts have emphasised that chatbots are not sufficiently mature to be able to
technically diagnose patient conditions or replace the judgements of health professionals …

[HTML][HTML] AI-assistance for predictive maintenance of renewable energy systems

W Shin, J Han, W Rhee - Energy, 2021 - Elsevier
Although promising results of high-performance AI algorithms have been reported in recent
predictive maintenance researches, most of the existing studies merely deal with AI-only …

Algorithmic versus human advice: does presenting prediction performance matter for algorithm appreciation?

S You, CL Yang, X Li - Journal of Management Information …, 2022 - Taylor & Francis
We propose a theoretical model based on the judge-advisor system (JAS) and empirically
examine how algorithmic advice, compared to identical advice from humans, influences …

[HTML][HTML] The effects of domain knowledge on trust in explainable AI and task performance: A case of peer-to-peer lending

M Dikmen, C Burns - International Journal of Human-Computer Studies, 2022 - Elsevier
Increasingly, artificial intelligence (AI) is being used to assist complex decision-making such
as financial investing. However, there are concerns regarding the black-box nature of AI …

[HTML][HTML] Assessing the communication gap between AI models and healthcare professionals: Explainability, utility and trust in AI-driven clinical decision-making

O Wysocki, JK Davies, M Vigo, AC Armstrong… - Artificial Intelligence, 2023 - Elsevier
This paper contributes with a pragmatic evaluation framework for explainable Machine
Learning (ML) models for clinical decision support. The study revealed a more nuanced role …

Why am I not seeing it? Understanding users' needs for counterfactual explanations in everyday recommendations

R Shang, KJK Feng, C Shah - Proceedings of the 2022 ACM Conference …, 2022 - dl.acm.org
Intelligent everyday applications typically rely on automated Recommender Systems (RS) to
generate recommendations that help users make decisions among a large number of …