Understanding relationship quality in hospitality services: A study based on text analytics and partial least squares

MJ Sanchez-Franco, G Cepeda-Carrion… - Internet …, 2019 - emerald.com
Purpose The purpose of this paper is to analyze the occurrence of terms to identify the
relevant topics and then to investigate the area (based on topics) of hospitality services that …

[PDF][PDF] UNDERSTANDING RELATIONSHIP QUALITY IN HOSPITALITY SERVICES: A STUDY BASED ON TEXT ANALYTICS AND PARTIAL LEAST SQUARES.

MJ Sanchez-Franco, G Cepeda-Carrion, JL Roldán - drive.google.com
Purpose: The purpose of this paper is to analyze the occurrence of terms to identify the
relevant topics and then to investigate the area (based on topics) of hospitality services that …

Understanding relationship quality in hospitality services: A study based on text analytics and partial least squares

MJ Sanchez-Franco, G Cepeda-Carrion… - Internet …, 2019 - emerald.com
Purpose The purpose of this paper is to analyze the occurrence of terms to identify the
relevant topics and then to investigate the area (based on topics) of hospitality services that …

Understanding relationship quality in hospitality services: A study based on text analytics and partial least squares

MJ Sanchez-Franco… - Internet Research …, 2019 - ingentaconnect.com
Purpose The purpose of this paper is to analyze the occurrence of terms to identify the
relevant topics and then to investigate the area (based on topics) of hospitality services that …