Generating positive word髈f髆outh in the service experience

S Ng, ME David, TS Dagger - Managing Service Quality: An …, 2011 - emerald.com
Purpose–This paper seeks to investigate the effects of relationship benefits on relationship
quality and aspects of service quality, namely technical and functional quality, and the …
被引用次数：329 相关文章

[引用][C] GENERATING POSITIVE WORD-OF MOUTH IN THE SERVICE EXPERIENCE

S NG, ME DAVID - 2011 - sid.ir
S. NG, and MEREDITH E. DAVID,“GENERATING POSITIVE WORD-OF MOUTH IN THE
SERVICE EXPERIENCE,” MANAGING SERVICE QUALITY, vol. 21, no. 2, pp. 133–151 …

Generating positive word-of-mouth in the service experience

S Ng, M David, T Dagger - Managing Service …, 2011 - researchrepository.rmit.edu.au
Purpose: This paper seeks to investigate the effects of relationship benefits on relationship
quality and aspects of service quality, namely technical and functional quality, and the …

Generating positive word-of-mouth in the service experience

S Ng, M David, T Dagger - Managing Service Quality, 2011 - research.monash.edu
Purpose-This paper seeks to investigate the effects of relationship benefits on relationship
quality and aspects of service quality, namely technical and functional quality, and the …

Generating positive word-of-mouth in the service experience

S Ng, ME David, TS Dagger - Managing Service Quality, 2011 - ingentaconnect.com
Purpose骉his paper seeks to investigate the effects of relationship benefits on relationship
quality and aspects of service quality, namely technical and functional quality, and the …

Generating positive word-of-mouth in the service experience

S Ng, M David, T Dagger - Managing Service …, 2011 - researchrepository.rmit.edu.au
Purpose: This paper seeks to investigate the effects of relationship benefits on relationship
quality and aspects of service quality, namely technical and functional quality, and the …

[引用][C] GENERATING POSITIVE WORD-OF MOUTH IN THE SERVICE EXPERIENCE

S NG, ME DAVID - 2011 - sid.ir
S. NG, and MEREDITH E. DAVID,“GENERATING POSITIVE WORD-OF MOUTH IN THE
SERVICE EXPERIENCE,” MANAGING SERVICE QUALITY, vol. 21, no. 2, pp. 133–151 …
[PDF] tarjomefa.com

[PDF][PDF] Generating positive word-of-mouth in the service experience

S Ng, ME David, TS Dagger - Managing Service Quality, 2011 - tarjomefa.com
Purpose–This paper seeks to investigate the effects of relationship benefits on relationship
quality and aspects of service quality, namely technical and functional quality, and the …

[引用][C] Generating positive word-of-mouth in the service experience

S Ng, ME David, TS Dagger - Journal of …, 2011 - Emerald Group Publishing, Limited