[图书][B] Fundamentals of business process management

M Dumas, LM Rosa, J Mendling, AH Reijers - 2018 - Springer
Business processes represent one of the core assets of organisations for many reasons.
They have direct impact on the attractiveness of products and services, influence customer …

[图书][B] Every manager's guide to business processes: a glossary of key terms and concepts for today's business leader

PGW Keen, EM Knapp - 1996 - dl.acm.org
The fundamental role of information technology (IT) in the identification and transformation of
business processes is clear in this outstanding book. This concise work promotes dialogue …

Business process perspectives: Theoretical developments vs. real-world practice

K Vergidis, CJ Turner, A Tiwari - International journal of production …, 2008 - Elsevier
Business processes have been discussed for more than a decade now. However, there are
not as of yet comprehensive and substantial benefits that can justify the hype around the …

[图书][B] Process Management: a guide for the design of business processes: with 83 figures and 34 tables

J Becker, M Kugeler, M Rosemann - 2003 - books.google.com
Process Management is a comprehensive compendium for the contemporary design of
process-oriented organizations. It presents a proven methodology for the introduction and …

Business process management: Don't forget to improve the process!

WMP Van Der Aalst, M La Rosa, FM Santoro - Business & Information …, 2016 - Springer
Over the last decade business process management (BPM) has become a mature
discipline, with a well-established set of principles, methods and tools that combine …

The scope and evolution of business process management

P Harmon - Handbook on Business Process Management 1 …, 2010 - Springer
Abstract Business Process Management or BPM, broadly speaking, is part of a tradition that
is now several decades old that aims at improving the way business people think about and …

[图书][B] Business process management: profiting from process

R Burlton - 2001 - books.google.com
Business processes are the production lines of the new economy. When they fail us, our
products and services fail our customers, and our business fails its owners. The more …

[图书][B] Handbook on business process management 1: Introduction, methods, and information systems

J Vom Brocke, M Rosemann - 2014 - Springer
The BPM Handbook brings the thought leaders around the globe together to present the
comprehensive body of knowledge in Business Process Management (BPM). The first …

Business process management–lessons from European business

JP Pritchard, C Armistead - Business process management journal, 1999 - emerald.com
This paper reports on the findings of a survey and case study research into the
understanding and application of business process management (BPM) in European …

[图书][B] Handbook on business process management 2

J Vom Brocke, M Rosemann - 2010 - Springer
The BPM Handbook brings the thought leaders around the globe together to present the
comprehensive body of knowledge in Business Process Management (BPM). The first …