In the current healthcare environment, clinical laboratories are under pressure to engage in
continuous quality improvement projects and to decrease cost while increasing quality and …

The changing environment of healthcare reimbursement is rapidly leading to a renewed
appreciation of the importance of utilization management in the clinical laboratory. The …

Laboratory utilization management is a complex business management problem. No single
technique or process by itself is sufficient to solve it. Reference laboratories have unique …

This chapter discusses the importance of selecting measures appropriate to the laboratory's
strategy and environment. It focuses on considerations relevant to the evaluation of …

Measurement is a core activity in every clinical laboratory. Motivations for benchmarking
vary among laboratory leaders and organizations, but they may be distilled to a few primary …

There is a broad literature addressing the need for improving utilization management in
medical care. Numerous review articles and case studies have described approaches to …

Benchmarking of clinical laboratory activities has become a tool used increasingly to enable
administrators and managers to obtain an independent evaluation of the performance of the …

Utilization management requires significant effort and time for clinical laboratory directors.
The goal of utilization management is to reduce the cost of care without reducing the quality …

Benchmarking and key performance indicators (KPIs) are vital tools in clinical laboratory
management, allowing for the evaluation and continuous improvement of performance …

Benchmorking Laboratory Operations Page 1 FOCUS: BENCHMARKING LABORATORY
OPERATIONS noano.aloun-oo-oc-no-o-nunenocnon-noon... Benchmorking Laboratory …