Validity and consistency of an outpatient department user satisfaction rapid scale

A García-Galicia, JF Díaz-Díaz… - Gaceta medica de …, 2020 - scielo.org.mx
… , there is no patient satisfaction rapid scale in Mexico. Our objective was to determine the
validity and consistency of an outpatient department user satisfaction rapid scale (ERSaPaCE). …

A brief scale for assessing patients' satisfaction with care in outpatient psychiatric services

KL Pellegrin, GW Stuart, B Maree… - … Services, 2001 - Am Psychiatric Assoc
… Internal reliability, the consistency or preciseness of a measurement tool, … validity of the
Charleston Psychiatric Outpatient Satisfaction Scale, a 15-item measure of patients' satisfaction

Development and validation of a patient satisfaction questionnaire for outpatients attending health centres in North Indian cities

S Goel, D Sharma, A Singh - Journal of Health Services …, 2014 - journals.sagepub.com
… a valid and a reliable questionnaire, the North Indian Outpatient Department Satisfaction
Scale (… The dimensions of satisfaction identified in our study were consistent with studies …

Assessing patient satisfaction across the continuum of ambulatory care: a revalidation and validation of care-specific surveys

JH Seibert, JS Brien, BL Maaske… - … of ambulatory care …, 1999 - journals.lww.com
… intercorrelations reflected good independence, and the internal consistency of the scales
was moderate to high. When regressed on an overall rating of quality of care, the seven …

The OutPatient Experiences Questionnaire (OPEQ): data quality, reliability, and validity in patients attending 52 Norwegian hospitals

AM Garratt, ØA Bjærtnes, U Krogstad… - BMJ Quality & …, 2005 - qualitysafety.bmj.com
… that includes the most important aspects of patient experience from an outpatient
perspective. It has good evidence for internal consistency, test-retest reliability, and validity. …

User satisfaction is influenced by the interval between a health care service and the assessment of the service

HI Jensen, J Ammentorp, PE Kofoed - Social science & medicine, 2010 - Elsevier
… an outpatient visit and the assessment of the quality of care influences user satisfaction and
to … depending on when the parents responded was consistent both when comparing the …

Patient satisfaction with outpatient physical therapy: instrument validation

PF Beattie, MB Pinto, MK Nelson, R Nelson - Physical therapy, 2002 - academic.oup.com
… To test face validity, all items were reviewed by 2 physical therapists who assessed the items
for logical consistency and content. These therapists were both doctorally trained and had …

A patient survey system to measure quality improvement: questionnaire reliability and validity

RG Carey, JH Seibert - Medical care, 1993 - journals.lww.com
… and outpatient questionnaires that have sufficient validity and … of construct validity, predictive
validity, and internal consistency … of quality is customer satisfaction. However, most patient …

The Psychiatric Care Satisfaction Questionnaire: a reliability and validity study

DA Barker, MW Orrell - Social psychiatry and psychiatric epidemiology, 1999 - Springer
… of patient satisfaction. In particular, it has good validity, reliability and internal consistency. It
… adapted to other arenas such as the outpatient department or the day hospital. Although the …

The telehealth satisfaction scale: reliability, validity, and satisfaction with telehealth in a rural memory clinic population

DG Morgan, J Kosteniuk, N Stewart… - Telemedicine and e …, 2014 - liebertpub.com
… of the user satisfaction scales used.Materials and Methods:We evaluated the … validity
and internal consistency reliability of the Telehealth Satisfaction Scale (TeSS), a 10-item scale