Objectives Previous studies found that hospital and specialty have limited influence on
patient experience scores, and patient level factors are more important. This could be due to …

Objective The aim of this study was to identify the care pathway and organisational factors
that predict patient experience. Design Statistical analysis of large National Health Service …

Methods Secondary analysis was undertaken of a cross-sectional, de-identified Australian
private health insurer's patient perspectives of care survey (the Hospital Consumer …

Introduction Data were used from inpatient, outpatient and accident and emergency surveys
in acute trusts in England to examine consistency in patient-reported experience across …

Objective To determine the role of patient demographics, care domains and self-perceived
health status in the analysis and interpretation of results from the Canadian Patient …

Objectives To examine the impact of patient-mix on National Health Service (NHS) acute
hospital trust scores in two national NHS patient surveys. Methods Secondary analysis of …

Background There is some evidence to suggest that higher job satisfaction among
healthcare staff in specific settings may be linked to improved patient outcomes. This study …

Background Routinely collected patient experience scores may inform risk of patient
outcomes. The objective of the study was to evaluate the risk of hospital admission within 30 …

Objectives To demonstrate a statistical method to enable the identification of key drivers of
quality from a patient perspective that can be used by service providers to help drive …

Objective In 2018 the Australian Commission on Quality and Safety in Health Care released
a new consumer driven Australian Hospital Patient Experience Question set. The objective …